Kathleen GrossenOffice Manager
Kathleen started part-time with Tri-Insure (formerly Freitag-Atkinson Agency) in 1998. After getting her associates degree in accounting from Blackhawk Technical College in 1999, she came on board full time. In 2001 she obtained her insurance license and became a personal lines agent. For a brief time during 2004-2008, Kathleen expanded her insurance knowledge at a company level working as an office manager for a town mutual. Upon returning to Tri-Insure she has been the agency office manager and customer service representative for both commercial and personal lines. Kathleen completed the education and testing to receive the Certified Insurance Service Representative designation in 2011 and the Certified Insurance Counselor designation in 2017.
Kathleen received the prestigious award of Outstanding Customer Service Representative for the State of Wisconsin in 2017.
Kathleen is an active member of the Monticello Chamber of Commerce and at her local church.
Kathleen lives in Monticello, WI with her husband Brian (who she met while working at Tri-Insure!) and sons Garrett and Grant.